The Cooler/Freezer Warehouse Order Picker accurately picks orders from a cooler/freezer warehouse in our Norton, MA location. This position operates jacks, lifts and forklifts and stages product to be loaded onto trucks delivering wholesale orders to a route/account base in a geographic territory. The Cooler/Freezer Warehouse Order Picker effectively manages resources, time and freight.
Essential Duties and Responsibilities
- Gathers paperwork indicating what items need to be picked for orders.
- Accurately matches and picks products on order sheets.
- Effectively, safely and efficiently secures each order and stages it to be picked-up and loaded onto a delivery truck.
- Moves freight and equipment (e.g. freezers) around warehouse as directed.
- Manages daily work in a safe manner avoiding personal and property damage.
- Builds and facilitates relationships, acting professionally and efficiently. Maintains good relationships with customers, sales teams, delivery, and route sales people.
- Investigates and troubleshoots any issues with product, picking, freight and/or trucks. Reports issues and outcomes to supervisor/manager.
- Makes recommendations for improvements.
- Works with teammates to increase efficiency in picking.
- Monitors products; cleans warehouse.
- Stays informed; keeps current on knowledge of all products; including new product offerings and product changes.
- Assists other pickers and employees as needed.
- Additional duties as assigned.
Education and Experience
- High school diploma or equivalent required.
- 2 – 3 years relevant warehouse and order picking experience.
- 1 – 3 years distribution experience preferred.
- Cooler/Freezer order picking experience preferred.
- Experience operating a forklift and/or electric pallet jack.
- Military experienced candidates are encouraged to apply.
Skills/Qualifications
- Ability to operate warehouse equipment, including, but not limited to, reach trucks, electric pallet jacks, forklifts and hand-trucks.
- Ability to use handheld computer technology.
- Strong professional and proven written, verbal and interpersonal English communication skills. Must be able to read English. Bi-Lingual a plus.
- Must be organized and accurate.
- Ability to assess whether an order is complete by looking at numerous pallets. Ability to meet picking accuracy and service schedules.
- Must have strong multi-tasking and follow-through skills. Must be able to follow multiple directions.
- Proven ability to accurately meet deadlines under pressure.
- Must be a team player.
- Must work well unsupervised and be self-motivated.
Physical Demands
- Ability to repetitively lift up to 50 pounds.
- Ability to see, hear and talk. Vision requirements include: close, distance, color and peripheral vision; depth perception; and ability to adjust focus.
- Constantly required to sit, stand, walk, kneel, stoop, crouch, crawl, bend, reach above head and lift from ground.
- Frequently required to climb or balance, push, steer, and manipulate small and large objects.
- Ability to repetitively push and pull 4-wheeled carts on an hourly basis.
- Occasionally required to operate machinery.
Work Environment
- Work near moving mechanical parts.
- Exposure to extreme cold (negative 20°) in a freezer environment.
- Extensive and heavy warehouse environment.
- Exposure to icy floor conditions.
- Exposure to loud noises.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
New England Ice Cream Corporation is an Equal Opportunity Employer.
